At Superlaw Claims, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our legal services.
1. Information We Collect
We may collect the following types of personal information:
Name, address, email address, and phone number
Date of birth
Employment and financial details relevant to your claim
Superannuation or insurance policy details
Any additional information you provide through our forms, phone calls, emails, or consultations
We also automatically collect certain data from your device:
IP address
Browser type and operating system
Pages visited and usage behavior (via cookies and analytics)
2. How We Use Your Information
We use your information to:
Assess your eligibility for claims
Provide legal advice or refer your case to a partner legal firm
Communicate with you regarding your inquiry or claim
Improve our services and website performance
Meet legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with:
Partner law firms or legal service providers to assist with your claim
Government authorities if legally required
Third-party service providers who help manage our website and communication tools (e.g., email platforms, CRM systems)
All third parties are required to handle your data securely and confidentially.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and gather usage statistics. You can adjust your browser settings to disable cookies, but this may affect functionality.
6. Access and Correction
You may request access to your personal information or ask us to correct it if it is inaccurate, incomplete, or outdated. Contact us using the details below.
7. Your Rights
Depending on your location, you may have rights to:
Access the personal data we hold about you
Request deletion or correction of your data
Withdraw consent to data processing
We will respond to such requests in accordance with applicable law.
8. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted on our website.