Filing a claim can feel overwhelming. Many hesitate to take the first step because of fears of complex paperwork, insurer denials, or doubts about their eligibility. Many of our clients have faced the same uncertainty, but you don’t have to go through this alone.
 
Read about real people who regained hope and financial security with the help of our compassionate, expert guidance and support. From tradies facing life-altering injuries to individuals battling chronic illnesses. Each story reflects our team’s dedication to securing the payouts.
 
These stories are more than just processing a claim and getting successful outcomes. They show you that when you have a team with decades of experience and, more importantly, people who genuinely care about you, you can take control of your future.

Greg’s story – $450,000.00 for spinal injuries

Greg contacted us after trying for years to manage work after 3 big back operations. He eventually couldn’t cope with heavier work on his feet, which is all he’d done...

Greg contacted us after trying for years to manage work after 3 big back operations. He eventually couldn’t cope with heavier work on his feet, which is all he’d done after leaving school. Greg had spoken to another law firm who didn’t get back to him after making promises. We analysed Greg’s situation and quickly showed that he had cover of more than $450,000.00. Greg had a young family he was trying to support, but his inability to work put the family in difficult circumstances. After obtaining all medical information, we lodged a claim for Greg and the claim was accepted by the insurer after considering it for 3 months. The settlement has made a huge difference to the future for Greg and his family.

Kim’s story – half a million $ for spinal injuries

Kim was in her 50s, left school young, and only ever worked in occupations involving manual work, with lots of time on her feet. Kim’s back gradually got worse, and...

Kim was in her 50s, left school young, and only ever worked in occupations involving manual work, with lots of time on her feet. Kim’s back gradually got worse, and she needed surgery. She was forced to stop work and had no real prospects of getting another job she was suited for. Kim had no idea of her insurance cover, but we found a policy worth over $500,000.00. Our team prepared and made a claim for Kim and the insurance company accepted that claim. Kim and her family are incredibly grateful for the huge difference this money will make to their lives.

Brenda’s story – $230,000 for complex mental health problems

Brenda had worked for many years in clerical and administrative jobs. But sadly, she developed mental health issues she couldn’t get over. The doctors were helpful, but Brenda just couldn’t...

Brenda had worked for many years in clerical and administrative jobs. But sadly, she developed mental health issues she couldn’t get over. The doctors were helpful, but Brenda just couldn’t manage to keep her job. We spoke to her years after she stopped work and Benda had not realised she might have insurance cover. We checked and the cover was over $230,000.00. Our caring and skilled team prepared and lodged a claim for Brenda. The claim was accepted quickly.

Belinda’s story – $400,000 for terminal cancer and $300,000 from her husband’s death

Belinda contacted us about her diagnosis of cancer. Tragically, her husband had died of a sudden stroke a few months after Belinda was told she would not survive her cancer....

Belinda contacted us about her diagnosis of cancer. Tragically, her husband had died of a sudden stroke a few months after Belinda was told she would not survive her cancer. They had 3 kids, one of whom has special needs and was on the NDIS. We very quickly assessed what could be done. We prepared and lodged claims for Belinda’s husband’s death and that claim was accepted for a large lump sum. Arrangements were made for that $300,000.00 to be invested for the kids. We then obtained medical evidence about Belinda’s cancer and analysed her choices under the complex fund she was in. A claim was lodged for Belinda’s terminal cancer and was accepted weeks afterwards for over $400,000.00. We arranged for Belinda to obtain independent expert financial advice. The $400,000.00 plus Belinda’s account balance was invested for the kids before Belinda sadly lost her cancer battle a few months afterwards.

Terry’s story $120,000 for cancer

Terry worked outdoors and is a mad-keen surfer. Unfortunately, he developed melanoma, which wasn’t picked up on a skin check. The melanoma spread and by the time he contacted us,...

Terry worked outdoors and is a mad-keen surfer.

Unfortunately, he developed melanoma, which wasn’t picked up on a skin check. The melanoma spread and by the time he contacted us, the doctors had told him that there was no cure, and the melanoma would be fatal.

Within a few days of contacting us, we established that in addition to his super account balance, Terry had insurance of over $120,000.00. Terry didn’t know about that insurance until we informed him.

Our caring team quickly gathered all the medical information and within a few weeks, had Terry’s claim lodged. The claim was accepted by the fund 12 days after we lodged it.

Terry told us that he planned to use part of the settlement to fund a dream holiday to Hawaii to watch major surfing competitions while he was still well enough.

Cathy’s story – $200,000 and income protection payments for a severe skin condition

Cathy had worked in physical jobs all her life. He last job involved lots of chemicals and she developed severe dermatitis. She had to stop work......

Cathy had worked in physical jobs all her life. He last job involved lots of chemicals and she developed severe dermatitis. She had to stop work.

All the doctors agreed that Cathy couldn’t work with her hands any more and she didn’t have any formal education beyond high school.

We checked Cathy’s super fund for her and found that she could apply for income protection payments and for a lump sum for permanent disability of over $200,000.00

We made both claims and within 8 weeks the income protection claim was accepted and the TPD lump sum claim shortly after that.

Cathy had a major role in supporting her family financially. When it became clear that she couldn’t keep working, she and the family were in financial trouble.

The settlements have allowed Cathy and her family to get back on their feet and look forward to a better future.

Jack’s story – Tradie gets $140,000 for carpal tunnel affecting both arms.

Jack left school when he was 15. He loved his job as a tradie, working with his hands and hand tools and machinery every day......

Jack left school when he was 15. He loved his job as a tradie, working with his hands and hand tools and machinery every day. It was the only work he’d ever done. He took great pride in his work and had a young and growing family.

Unfortunately, into his late 30s, Jack got carpal tunnel in both arms. He had surgery, which helped a bit to start with, but he then went backwards to constant pain. All the doctors said there was nothing more they could do medically, and Jack needed to find another job not using his hands. But he wasn’t trained or experienced in anything else.

We explored Jack’s cover and found insurance cover for over $140,000.00. We gathered all the medical evidence and lodged a claim for Jack. Within 3 weeks of the claim being lodged, Jack’s claim was accepted. Jack and his partner were stoked, as the settlement was at a time when financial pressures were growing, and they were expecting another baby.

Bill’s story – $130,000 for mental health issues

Bill was a tradie. He’s worked hard all his life, but unfortunately, his mental health had suffered for many years. Despite great......

Bill was a tradie. He’s worked hard all his life, but unfortunately, his mental health had suffered for many years.

Despite great support from his doctors, Bill had to stop work – he just couldn’t cope.

We checked Bill’s super fund for insurance cover and found a policy which would pay over $130,000.00.

Our caring team then obtained all the medical evidence needed so we could make a claim for Bill, and the claim was lodged within 8 weeks of Bill first contacting us. The fund then accepted the claim 6 weeks after we lodged it.

Bill tells us that the settlement will make a huge difference to his life. He’s thankful we could tell him about cover he didn’t know he had, and get the claim accepted quickly.

Your Situation

Thanks... It looks like we may be able to help you with a lump sum payout and possibly,  other insurance.   We can arrange a free chat with one of our expert team. We’ll need a few contact details to arrange the free chat. Let’s start!