Jack left school when he was 15. He loved his job as a tradie, working with his hands and hand tools and machinery every day. It was the only work he’d ever done. He took great pride in his work and had a young and growing family.

Unfortunately, into his late 30s, Jack got carpal tunnel in both arms. He had surgery, which helped a bit to start with, but he then went backwards to constant pain. All the doctors said there was nothing more they could do medically, and Jack needed to find another job not using his hands. But he wasn’t trained or experienced in anything else.

We explored Jack’s cover and found insurance cover for over $140,000.00. We gathered all the medical evidence and lodged a claim for Jack. Within 3 weeks of the claim being lodged, Jack’s claim was accepted. Jack and his partner were stoked, as the settlement was at a time when financial pressures were growing, and they were expecting another baby.