Kim was in her 50s, left school young, and only ever worked in occupations involving manual work, with lots of time on her feet. Kim’s back gradually got worse, and she needed surgery. She was forced to stop work and had no real prospects of getting another job she was suited for. Kim had no idea of her insurance cover, but we found a policy worth over $500,000.00. Our team prepared and made a claim for Kim and the insurance company accepted that claim. Kim and her family are incredibly grateful for the huge difference this money will make to their lives.